Shipping Policy
Shipping Policy
Shipping policy
Our goal is to provide safer and faster shipping options wherever you live.The time frame for order delivery is divided into two parts: processing time and shipping time.
Affected by Covid-19, there will be some delay on the delivery.
Processing time
- Processing time: 0-2 days. Fulfilled: Monday - Saturday.
- Order cutoff time: 11:00 PM (GMT-08:00) Pacific Standard Time.
- We do not process on Sundays or holidays. Processing time is NOT included in the shipping time. Please plan accordingly.
Shipping Time
- Ship to United States: 3-5 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL/USPS/Fedex.
- Ship to Canada: 4-7 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL/Fedex.
- Ship to Mexico, United Kingdom, France, Germany: 3-7 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL.
- Ship to United Arab Emirates: 7-10 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL/Fedex.
- Ship to South Africa: 7-10 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL/Dpex/TNT.
- Ship to other countries: 7-10 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL/Dpex/TNT.
- Attention: although we try to ship your hair to you as fast as possible, please don’t order hair less than 48 hours before you need it! It's always better to give yourself at least a 2 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
Shipping Fee
- For China, it is free shipping.
- For United States, Canada, Mexico, United Kingdom, France, Germany, it is also free shipping.
- For rest of world, we charge $25 for one order.
Please Noticed:
We don't process orders on Sunday, because shipping companies all do not work on Sunday.Processing & shipping times may be extended during holidays.